Refund Policy

Refund Policy for Wxcat Wallet


1. Introduction

Wxcat Wallet, operated by YYC Co., Ltd., provides cryptocurrency wallet services. Due to the nature of cryptocurrency, all transactions are **final and irreversible**.


2. Refunds

- The Company does not provide refunds for cryptocurrency purchases, transfers, or swaps.
- Refunds may only be considered in exceptional cases where a service error or system malfunction occurs.
- Users must contact support@yycwallet.com within 7 days of the transaction to request a review.


3. Limitations

- Cryptocurrency price fluctuations are not covered under this policy.
- Users are responsible for entering the correct wallet address during transactions.